Privacy Policy

Effective Date: 2nd April 2025

At Alchemy Marketing, accessible from www.alchemymarketing.co.uk, we are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit your information via our contact form.

1. Who We Are
Alchemy Marketing
Studio One, 38 Sunnybank Road, Sutton Coldfield, West Midlands B73 5RE
Email: sales@alchemymarketing.co.uk

We are the data controller responsible for your personal information.

2. What Information We Collect
When you submit the contact form, we may collect the following personal data:

Full name
Email address
Phone number (if provided)
Any additional information you include in your message
We do not collect sensitive personal data unless you voluntarily provide it.

3. How We Use Your Information
We use the information you provide to:

Respond to your enquiry
Communicate with you regarding our services
Maintain records of correspondence
We do not use your data for marketing unless you give explicit consent.

4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:

Consent – You have given clear consent for us to process your personal data.
Legitimate interests – To respond to your enquiry and operate our business efficiently.

5. How We Store and Protect Your Information
We store your data securely using modern security measures and only keep it for as long as necessary. Access is restricted to authorised personnel only.

6. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third-party service providers who help us operate the website (e.g., web hosting providers), under confidentiality agreements.

7. Your Data Protection Rights (UK GDPR)
You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [Insert Email].

8. Cookies
We may use essential cookies to improve your experience. If we use non-essential cookies (like analytics), we will request your consent.

9. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated “Effective Date.”

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: sales@alchemymarketing.co.uk
Address: Alchemy Marketing, The Studio, 38 Sunnybank Road, Sutton Coldfield, West Midlands B73 5RE